Contact Us

Phone (China): +86 150 6806 2798
Factory Address: No. 169, Shiyu Road, Yiwu City, Zhejiang Province, China

Printing Frequently Asked Questions (FAQ)

Q: What is the cooperation process?

We ensure a smooth and safe process from start to finish:Inquiry: Send us your project details via email.Quote: Our sales team typically provides a quote within 1-2 business hours.Confirmation: Confirm the price & artwork, then sign the contract.Deposit: Pay the 50% deposit to initiate the project.Proofing: We produce a free digital sample and ship it to your door via DHL for approval.Production: Once you approve the sample, mass production begins. (Note: Changes cannot be made after this stage without extra cost.)Completion: We send clear photos of the finished goods for your review. You then pay the remaining balance.Shipping: We arrange sea or air shipment based on your preference.Delivery: You receive your goods!Our Guarantee: If any quality issues or printing mistakes are caused by us, we promise a free reprint or a full refund.

Q: What are your artwork requirements?

To ensure the best results, please follow these guidelines:Format: PDF is preferred.Resolution: Images must be at least 300 DPI.Color Mode: CMYK (not RGB). RGB files will be automatically converted, which may shift colors.Text: Black text should be 100% Black (K), not a CMYK mix. Convert all fonts to Outlines.Bleed: Include a 0.125″ (3mm) bleed on all sides.Submission: Send files via WeTransfer or Dropbox. Our design team will review your files for free and fix minor issues to ensure perfect printing.

Q: Do you offer free samples before mass printing?

Yes, absolutely.Stock Samples: If your artwork isn’t ready, we can send 1-2 similar books we’ve printed before for quality reference. The samples are free; you only pay the shipping cost (approx. $35 via PayPal / Strip).Custom Digital Proof: Once you confirm the quote and pay the deposit, we provide a free custom digital sample for your approval before starting mass production.

Q: What are the shipping options and timeframes?

We offer Sea (economical for bulk) and Air (fast for small/urgent orders) shipping.Estimated Sea Shipping Times from China:Asia: 1-2 weeksAustralia: 2-3 weeksUSA/Canada: 3-6 weeks (West Coast is faster than East Coast)UK/Europe: 4-6 weeksAfrica/South America: 4-8 weeksAir Shipping: Typically takes 5-7 days via DHL, FedEx, or UPS. Contact us for exact rates based on weight.

Q: How are the books packed?

We use a rigorous packing method to ensure safety:Waterproof plastic wrapping inside.High-strength 5-layer (AA) corrugated cartons.Sturdy wooden pallets.Plastic strapping/shrink wrap on the outside.

Q: What is the production turnaround time?

Paperback: ~12 daysHardcover: ~15 daysUrgent Orders: Let us know your deadline! We can often speed up production at no extra cost to meet your schedule. If sea shipping is too slow, we suggest splitting the shipment: ship a small portion by air for immediate use, and the rest by sea to save costs.

Q: What are your payment terms?

Terms: 50% deposit to start, balance due before shipping.Methods: Bank Transfer (T/T), Credit Card, or Western Union for mass orders. PayPal is accepted for sample fees (under $200).Small Orders: For orders under $2,000, we recommend full payment upfront to save on bank fees.

What is the cooperation process?

We ensure a smooth and safe process from start to finish:

Inquiry: Send us your project details via email.
Quote: Our sales team typically provides a quote within 1-2 business hours.
Confirmation: Confirm the price & artwork, then sign the contract.
Deposit: Pay the 50% deposit to initiate the project.
Proofing: We produce a free digital sample and ship it to your door via DHL for approval.
Production: Once you approve the sample, mass production begins. (Note: Changes cannot be made after this stage without extra cost.)
Completion: We send clear photos of the finished goods for your review. You then pay the remaining balance.
Shipping: We arrange sea or air shipment based on your preference.
Delivery: You receive your goods!
Our Guarantee: If any quality issues or printing mistakes are caused by us, we promise a free reprint or a full refund.

What are your artwork requirements?

To ensure the best results, please follow these guidelines:

Format: PDF is preferred.
Resolution: Images must be at least 300 DPI.
Color Mode: CMYK (not RGB). RGB files will be automatically converted, which may shift colors.
Text: Black text should be 100% Black (K), not a CMYK mix. Convert all fonts to Outlines.
Bleed: Include a 0.125″ (3mm) bleed on all sides.
Submission: Send files via WeTransfer or Dropbox. Our design team will review your files for free and fix minor issues to ensure perfect printing.

Do you offer free samples before mass printing?

Yes, absolutely.

Stock Samples: If your artwork isn’t ready, we can send 1-2 similar books we’ve printed before for quality reference. The samples are free; you only pay the shipping cost (approx. $35 via PayPal / Strip).
Custom Digital Proof: Once you confirm the quote and pay the deposit, we provide a free custom digital sample for your approval before starting mass production.

Why is digital sample quality different from mass production?

Digital samples are printed on digital machines, while mass orders are printed on large offset presses (like Heidelberg).

Color/Binding: There may be slight differences in color or binding feel. To mitigate this, we often send offset-printed stock samples along with your digital proof for reference.
Color Matching: If you approve the digital sample’s color, we will match the mass production to it. Otherwise, we print strictly according to your CMYK artwork.
Offset Proofs: We can produce an actual offset wet proof (identical to the final product), but this is expensive and usually not recommended for standard orders unless necessary.

How do you ensure product quality?

Quality is our priority. From digital proofing to mass production checks, we strictly control every step. As a direct factory, our office and production teams work closely to ensure high standards.
Our Promise: We offer a 100% Quality Guarantee. If there are any defects or errors caused by us, we will reprint the entire batch or refund your money. We value long-term relationships over one-time profits.

What are the shipping options and timeframes?

We offer Sea (economical for bulk) and Air (fast for small/urgent orders) shipping.
Estimated Sea Shipping Times from China:

Asia: 1-2 weeks
Australia: 2-3 weeks
USA/Canada: 3-6 weeks (West Coast is faster than East Coast)
UK/Europe: 4-6 weeks
Africa/South America: 4-8 weeks
Air Shipping: Typically takes 5-7 days via DHL, FedEx, or UPS. Contact us for exact rates based on weight.

What if goods are damaged during shipping?

Our packaging is extremely robust to prevent damage. However, all shipments are fully insured. In the unlikely event of loss or damage, insurance will compensate you based on the invoice value.

How are the books packed?

We use a rigorous packing method to ensure safety:

Waterproof plastic wrapping inside.
High-strength 5-layer (AA) corrugated cartons.
Sturdy wooden pallets.
Plastic strapping/shrink wrap on the outside.

What is the production turnaround time?

Paperback: ~12 days
Hardcover: ~15 days
Urgent Orders: Let us know your deadline! We can often speed up production at no extra cost to meet your schedule. If sea shipping is too slow, we suggest splitting the shipment: ship a small portion by air for immediate use, and the rest by sea to save costs.

What are your payment terms?

Terms: 50% deposit to start, balance due before shipping.
Methods: Bank Transfer (T/T), Credit Card, or Western Union for mass orders. PayPal is accepted for sample fees (under $200).
Small Orders: For orders under $2,000, we recommend full payment upfront to save on bank fees.

What factors affect the printing cost the most?

The main factors influencing your quote include quantity (higher volume lowers unit cost), paper weight and type, binding style (hardcover vs. paperback), and special finishes (like spot UV or foil). To get the most budget-friendly price, we recommend standard sizes (like A4 or A5) to minimize paper waste. Contact our experts for a free consultation on how to optimize your specs for your budget.

What is the Minimum Order Quantity (MOQ) for custom printing?

Our flexible MOQ allows us to serve various needs. For Offset Printing (which offers the highest quality and best unit price), the recommended MOQ is usually 500 to 1,000 copies. However, we can accommodate smaller runs for specific projects. Please reach out to our sales team to discuss the best printing method for your specific quantity.

Do you offer eco-friendly and sustainable printing options?

Absolutely. Kore Create Inc is committed to sustainability. We offer FSC-certified paper (sourced from responsibly managed forests) and use soy-based inks, which are more environmentally friendly than traditional petroleum inks. We also provide recyclable packaging options for clients looking to reduce their carbon footprint.

Do you offer DDP (Delivered Duty Paid) shipping services?

Yes, to make the process hassle-free for you, we offer DDP shipping to many countries, including the USA, Canada, Europe, and Australia. This means we handle all customs clearance, duties, and taxes. The price we quote is the final price you pay to get the goods delivered to your door—no hidden fees or surprise customs charges.

Can you ship directly to Amazon FBA warehouses?

Yes, we have extensive experience working with Amazon sellers. We can ship your books or decks directly to Amazon FBA centers worldwide. We handle the specific packaging requirements, such as FNSKU labeling, carton weight limits, and pallet standards, ensuring your shipment is accepted by Amazon without issues.

Do you support Kickstarter and Indiegogo crowdfunding projects?

Yes, we love working with creators! Kore Create Inc specializes in manufacturing for Kickstarter and Indiegogo campaigns. We understand the unique needs of crowdfunding, including stretch goal upgrades (like foil edges or custom boxes) and fulfillment planning. We can help guide you through manufacturing timelines to keep your backers happy.

Can I print a custom size that is not standard?

Yes, customization is our specialty. Unlike many print-on-demand services that limit you to standard formats, Kore Create Inc can manufacture virtually any custom size or shape. Whether you need a unique die-cut board book, an oversized art book, or a mini tarot deck, our factory can produce it to your exact specifications.